Data protection

The importance of your personal data cannot be overstated. At Rosengasse Clinic, we care about every data point to protect your privacy and ensure a seamless experience

Privacy policy

The controller of the data processing on this website is:

Responsible for the website:
Klinik Rosengasse Prof. Hofmann GmbH
represented by Managing Director: Inge Janka
MVZ PraxisKlinik Rosengasse GmbH

represented by Managing Director Alexander Kloft
Address: Rosengasse 19 - 89073 Ulm


E-mail: info@klinik-rosengasse.de
Internet: www.klinik-rosengasse.de

Plastic surgery: Tel. +49 (0)731 - 14 00 34 13 | Fax. +49 (0)731 - 14 00 34 12
Hand Surgery: Tel. +49 (0)731 - 966790 | Fax. +49 (0)731 - 96 67 966

Data Protection Officer

Mr. Peter Dittrich, ECONOMED
Friedrich-von-Büren-Straße 15
D-73116 Wäschenbeuren

The competent body shall decide, alone or jointly with others, on the purposes and means of the processing of personal data (e.g. names, contact details, etc.).

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke the consent you have already given at any time. An informal e-mail notification is sufficient for the revocation. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

As a data subject, you have the right to lodge a complaint with the responsible supervisory authority in the event of a data protection breach. The responsible supervisory authority for data protection issues is the State Data Protection Commissioner of the country in which our company is located. The following link contains a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to data portability

You have the right to data that we process automatically on the basis of your consent or in performance of a contract given to you or a third party. It will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done if it is technically feasible.

Right to information, correction, blocking, deletion

You have the right to obtain information about your stored personal data, the origin of the data, its recipient and the purpose of the data processing as well as, if applicable, the right to correct, block or delete this data at any time within the scope of the applicable legal provisions. You can contact us at any time using the contact options listed in the legal notice and for further questions on the subject of personal data.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as website operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the address line "https: //" of your browser and the lock symbol in the browser line.

Server log files

The website provider automatically collects and stores information in server log files that your browser automatically transmits to us. These are:

This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which enables the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

Data submitted via the contact form, including your contact details, will be stored in order to process your enquiry or to be available for further questions. This data will not be passed on without your consent.

The data entered in the contact form will only be processed with your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke the consent you have already given at any time. An informal e-mail notification is sufficient for the revocation. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request deletion, revoke your consent to storage or data storage is no longer required. Mandatory legal provisions - in particular retention periods - remain unaffected.

Newsletter data

In order to send our newsletter, we need an e-mail address from you. Verification of the email address provided is required and receipt of the newsletter must be approved. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.

The data provided when registering for the newsletter will only be processed with your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke the consent you have already given at any time. An informal notification by e-mail is sufficient for the revocation or you unsubscribe via the "Unsubscribe" link in the newsletter. The legality of the data processing already carried out remains unaffected by the revocation.

The data entered to set up the subscription will be deleted in the event of cancellation. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

Biscuits

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our website more user-friendly, effective and secure.

Some cookies are "session cookies". Such cookies are automatically deleted after the end of your browser session. However, other cookies remain on your device until you delete them yourself. Such cookies help us to recognise you when you return to our website.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when you close the program. Disabling cookies may result in limited functionality of our website.

The setting of cookies that are required for the exercise of electronic communication processes or the provision of certain functions requested by you (e.g. shopping cart) is based on Art. 6 (1) lit. f DSGVO. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this data protection declaration.

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analytics service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies". These are small text files that your web browser stores on your device and which enable an analysis of website usage. Information about your use of our website generated by cookies is transferred to a Google server and stored there. The server location is usually the USA.

Google Analytics cookies are used on the basis of Art. 6 (1) lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and possibly also advertising.

IP anonymisation

We use Google Analytics in conjunction with the IP anonymisation function. It ensures that Google shortens your IP address within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area before it is transmitted to the USA. There may be exceptional cases where Google transfers the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics will not be merged with other Google data.

Browser plugin

The setting of cookies by your web browser can be prevented. However, this may limit some of the functions of our website. You can also prevent the collection of data relating to your website usage, including your IP address and subsequent processing by Google. You can do this by downloading and installing the browser plug-in, which you can access via the following link: https://tools.google.com/dlpage/gaoptout .

Objection to the data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to our website: Deactivate Google Analytics

For further information on the handling of user data with Google Analytics, please refer to Google's privacy policy at https://support.google.com/analytics/answer/6004245 .

Order processing

In order to fully comply with the legal data protection provisions, we have concluded an order processing agreement with Google.

Demographic characteristics in Google Analytics

Our website uses the "Demographics" feature of Google Analytics. It can be used to generate reports containing information about the age, gender and interests of website visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section "Objection to data collection".

PayPal

Our website enables payment via PayPal. The payment service provider is PayPal (Europa) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment data you enter will be transferred to PayPal.

Your data will be processed on the basis of Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for contract fulfilment). You can revoke the consent you have already given at any time. Data processing operations in the past remain effective if you revoke your consent.

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

AdWords is an online advertising programme. As part of the online advertising programme, we work with conversion tracking. After clicking on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies expire after 30 days and are not used to personally identify users. Google and we can tell from the cookie that you clicked on an ad and were redirected to our website.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive information that can personally identify users. If you do not wish to participate in tracking, you can object to its use. Here, the conversion cookie must be deactivated in the user settings of the browser. Therefore, the conversion tracking statistics are not taken into account.

The storage of "conversion cookies" is based on Art. 6 (1) lit. f DSGVO. As a website operator, we have a legitimate interest in analysing user behaviour in order to optimise our website and advertising.

Details on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/ .

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Disabling cookies may result in limited functionality of our website.